SHIPPING AND DELIVERY POLICY

Most of the orders placed through us are dispatched as mentioned in the product description when the Customer is wishing to place the Order on our platform. Such orders shall be placed for delivery through our authorised delivery or a logistical partner providing services in your city, state. All orders placed shall additionally include delivery charges based on the location to which the delivery shall be undertaken. Delivery charges shall be charged unless and until the Company expressly waives off at its discretion.

You will be notified of the delivery details and you shall be able to trace the package delivery either on our platform upon signing in or on the logistical partner’s platform for which you shall be provided with a reference or tracking details from the Company.
All the tracking details shall be SMSed as well as Emailed to your Registered Mobile Number and Email Id provided by you on registering on our platform. Make sure you have access to these details upon placing the order.
All order placed on our platform shall be inclusive of a delivery charge on your final invoice that will be generated. A Delivery Charge may be charged by default for the delivery of your product. In a situation where the delivery charges are exceeding, you shall be notified regarding the same and your delivery of the product shall be commenced based on your confirmation. Delivery charges depend on the country of destination, the volume of product, type of product, time speed of delivery, which would be displayed and calculated at Checked out a page of the website.
If the delivery is incomplete or the delivery has not been undertaken, then the User may raise a complaint on our Customer support email Id provided on the Terms of Service and Privacy Policy. We may investigate into the issue and then proceed with a refund at the earliest in case of a discrepancy in providing services to you.

Octroi is a local tax collected on various articles brought into a district. Cities such as Nagpur, Sangli, Dombivili, Nasik, Mumbai, Pimpri & Chinchwardi, Kothrud (Pune), Ahmednagar, Pune, Akola are Octroiable cities. Any applicable Octroi will be payable by the customer. You are required to pay Octroi to the Service Provider if requested by them in these cities. We will not be responsible for any Octroi payments.

The estimated time of delivery is within 2-14 days from the date of the order being shipped out of the Company’s Warehouse from the Third-Party Logistical service provider. We process all our deliveries only through our logistical partner and or other Service Providers if our logistical partner is unable to deliver in your city or town. In some cases where the pin code/zip code is not serviceable by these providers, we may cancel the order and shall proceed to refund (if required).

All products placed online will be eligible for online tracking either on our platform or through the service provider’s platform who will provide you with a tracking ID for your order by which you can track your delivery on the Platform. We will message you the tracking details after we dispatch your order. You can also see the tracking details in your order history panel in your account when you log in.