Privacy Policy
Effective Date: 1st January 2026
This Privacy Policy applies to the website www.justkraft.com (“Platform”), operated by Shri Ram Enterprises, a proprietorship firm operating under the brand name JustKraft (“JustKraft”, “we”, “us”, “our”). We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose information when you use our Platform. This policy should be read together with our Terms of Service, Shipping Policy, and Returns, Refunds & Cancellation Policy.
1. Information We Collect
We collect information necessary to provide our services, including:
a) Personal Information
- Name
- Phone number
- Email address
- Billing and delivery address
- Order and transaction details
b) Technical & Usage Information
- IP address
- Device and browser information
- Pages viewed and interaction data (for analytics)
We do not store payment card or banking information. Payments are processed securely via authorised third-party payment gateways.
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Arrange delivery and order tracking
- Provide customer support
- Communicate order-related updates
- Improve website performance and user experience
- Comply with legal and regulatory requirements
We do not sell or rent your personal data to third parties.
3. Sharing Of Information
Your information may be shared only with:
- Courier and logistics partners (for delivery)
- Payment gateway providers (for transactions)
- Technology and analytics service providers
- Government or legal authorities, where required by law
All third parties are required to handle your data securely and only for authorised purposes.
4. Cookies & Analytics
JustKraft uses cookies and analytics tools (such as Google Analytics) to:
- Understand user behaviour
- Improve site performance
- Enhance customer experience
These tools collect aggregated and non-personal data. You may manage cookie preferences through your browser settings. By continuing to use the Platform, you consent to the use of cookies in accordance with this policy.
5. Data Security
We implement reasonable technical and organisational security measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for:
- Fulfilling orders and services
- Legal, tax, and regulatory compliance
- Resolving disputes and enforcing agreements
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for non-essential communications
- Requests may be subject to verification for security purposes.
- Certain information may be retained as required for legal, tax, or dispute-resolution purposes.
To exercise these rights, contact us at support@justkraft.com.
8. External Links
Our Platform may contain links to third-party websites. JustKraft is not responsible for the privacy practices of such websites. We recommend reviewing their privacy policies separately.
9. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Platform, and continued use of the Platform constitutes acceptance of the updated policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, contact: support@justkraft.com
Final Note
By using our Platform, you consent to the collection and use of information as described in this Privacy Policy.