Cretacolor Artists Nero Pencils Medium | Pack of 3

Shipping

We ship across India to serviceable pin codes.

Orders are usually dispatched within 1–3 business days.

Delivery timelines shown are estimated and may vary due to courier or unforeseen circumstances.

Orders may arrive in multiple packages, depending on size or availability.

Shipping charges, if any, are shown clearly at checkout.

Free shipping is available on eligible orders, as displayed on the website.

Returns

Returns Accepted Only If:

The product is damaged, incorrect, or missing, or

The product materially differs from the specifications mentioned on the product page.

Please Note:
Minor variations in colour, finish, or measurements are natural and do not qualify as defects.

Change-of-mind returns are not accepted, unless clearly mentioned on the product page.

A clear, uncut unpacking video is required for damage or incorrect item claims.

Claims must be raised within:

24 hours for missing items

7 days for damaged or incorrect items

Refunds are processed after product verification.

Return pickup charges, if applicable, will be deducted from the refund.

Shipping charges are non-refundable, except where required by law.

Important

Minor colour or finish variations may occur due to lighting or screen differences.

Products once opened and accepted may not be eligible for return.

All orders are subject to our Shipping Policy, Returns, Refunds & Cancellation Policy, and Terms of Service.